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About Me
Hi, I’m Fatin! I’m a service designer, experience strategist, and UX researcher with nearly 7 years of experience designing human-centered products and services. I’ve worked across fintech, B2B SaaS, and digital banking, leading UX research, service design, and strategy for both 0→1 products and large-scale systems. I thrive on unpacking complex problems, mapping ecosystems, and aligning teams through workshops, design sprints, and usability testing. I also teach Service Design and Systems Thinking at a design university in Pakistan, mentoring the next generation of designers. As a mentor, I love helping designers break down complexity and build strong research and strategy skills. Let’s chat if you need guidance on service design, UX research, career growth, or storytelling in design!
My Skills
My Career
- Design LeadRaqami Islamic Digital BankCurrent