You can now message support directly from the contact page

Until now, contacting us meant a mailto: link -- which silently goes nowhere if your browser doesn't have a mail client set up, and that's true for most people on phones.

The contact page now has a real form: pick a topic (account, mentorship, critique, jobs, accessibility, reporting content, partnerships, or anything else), write your message, and it goes straight to our support inbox. We reply to the email address you give us. The old email, phone, and chat options are all still there too.

A privacy note, because we track these things carefully: we keep only the topic and timestamps of contact-form messages on the platform so we can measure how fast we're responding -- the content of your message lives only in our support inbox, not in any platform database.