Meet
Will Poole He/Him
Lead User Experience Strategist @ Kyan
About Me
Defender of the user's experience by day, brewer of craft beer by night, hop grower, classic motorbike enthusiast and avid skier (when there’s snow) at the weekends. 15 years of industry experience and counting, I am passionate about creating digital experiences and interfaces that not only are simple and delightful to use but ultimately I hope and strive to make a difference for the end-user. After graduating from Bournemouth University in 2011 studying Interactive Media Production, my career to date has been a privileged one but also a humbling one having had the opportunity to create experiences for organisations such as Apple, Amazon, BT, ITV, Wella, Bupa, Primark, RBS, Thales, and Worldpay. Specialities: User Experience (UX) · Employee Experience (EX) · Customer Experience (CX) · Object-Oriented User Experience (OOUX) · Lean UX · User Research · Experience Mapping · Customer Journey Mapping · Usability Studies · Field Studies · Longitudinal Studies · UX Strategy · Content Strategy · Heuristic Evaluation · User Flows · Information Architecture · Interaction Design · Wireframing · Product Design · User Experience Design · User Interface Design · Prototyping · User Interface · Design Systems · Mobile Applications · Scrum · Agile Methodologies · Project Management · Web Design