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Maneesha Kalra
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About Me
I served as an Associate Director of Experience Design at Verizon, providing design leadership and strategic direction to a team of highly accomplished interaction designers. I was responsible for the mobile app portfolio, driving design strategies that increased app engagement and reduced customer churn. Driving a mobile-first strategy, I led the design of critical app initiatives, effectively securing stakeholder consensus and successful implementations. With 20+ years of industry experience the most important thing I've learnt is - no amount of pixel perfection equals customer feedback and metrics.
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