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Meet
Daria Aspen She/Her
Lead User Experience Researcher @ JLL Technologies
About Me
I design services that bridge the physical and digital realms! Particularly fond of designing for behaviour change, especially within complex systems. Eternally questioning, optimistic, and collaborative Service Design & User Research professional exploring complex systems and creating thoughtful experiences. I have 8 years of experience across Service Design, Design Strategy and UX Research roles across the public sector, fin-tech and education industries. I reimagine services with a deep focus on the needs, motivations and behaviours of people who use them, making envisioned futures tangible and connected to the wider business strategy.
My Skills
My Career
Lead User Experience ResearcherJLL TechnologiesNovember 2021
Current
Service Design LeadPearsonFebruary 2021 - October 2021
Service DesignerdxwApril 2019 - March 2020
Design StrategistCapital OneJuly 2018 - April 2019
Service DesignerCapital OneJuly 2017 - July 2018
Design Strategy industrial placementCapital OneJanuary 2017 - June 2017
Service Design InternTata Consultancy ServicesJuly 2016 - September 2016
My Education
Royal College of ArtMaster’s Degree, MA Service DesignGraduated 2017
Ravensbourne University LondonBachelor of Arts (BA), Product Design
Coopers' Company & Coborn SchoolActivities and societies: Mentor for Design & Technology students, Chair of School Council
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