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Brian Tanner He/Him
Service Design Director @ Pegasystems
About Me
I enjoy leading the exploration of new ideas by conducting research to gain knowledge and solve problems. I have a specific passion for empathizing with each and every touchpoint along the user/customer journey in order to orchestrate strategies that align business operations & goals with user behaviors. I love to teach what I know, share my experiences, and most of all –collaborate with others who have various perspectives on how to solve problems Specialties: Service Design, Interaction Design, User Experience Design, Information Architecture, Numerical Reasoning, Idea Generation, Visual Comparison Ninja, Systems Thinker, cool dude 😎
My Skills
My Career
Service Design DirectorPegasystemsJanuary 2021
Current
Design Educator + Career CoachChegg IncFebruary 2019 - December 2021
Lead Product Designer/Team LeadEpiqAugust 2019 - December 2020
Senior Design ConsultantCantinaNovember 2018 - July 2019
Lead UX ArchitectPegasystemsOctober 2016 - September 2018
My Education
Lesley UniversityB.F.A., Graphic Design Graduated -2004
Massachusetts College of Art and DesignPre-College Studio Certificate, Graphic Design Graduated -1999
The New England Institute of ArtWeb Site Development Certificate, Web Development Graduated -2009
The New England Institute of ArtAdvanced Web Site Development Certificate, Web Development Graduated -2010
ThinkfulEngineering Immersion Program, Web Development